Caroline Bonpain

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Caroline is an award-winning senior executive leader, IECL certified executive coach, Strativity certified CX/ EX consultant and Mind Gym certified trainer specialising in leadership, peak performance development, customer experience (CX), employee experience (EX), change and culture transformation.

Her impressive client base includes: The Marketing Academy, Unilever, Coca-Cola South Pacific, Zurich Financial Services, AMEX, Martin Currie, KPMG and Deliveroo.

She has led and delivered a number of award winning campaigns and acquired a deep expertise and understanding of marketing (digital, retail, brand, PR, design, events), customer experience (customer strategy, best practice methodology, journey mapping, design principles and customer analysis), innovation, change management, culture transformation, leadership and people development across South Africa, the UK and Australia.

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